Contact Us
Operating hours are based on current local time in Florida, USA
Have a question about an order, our products, or anything else related to 3D Inspection System? You’ve come to the right place.
Office Closure: Closed Christmas Eve & Christmas (Dec 24-25) and New Years Day (Jan 1). Sales lightly staffed during entire week between Christmas and New Year. Live Support may be unavailable.
During Holiday Period: Expect replies to calls, tickets, and order processing to be delayed. Web tickets are recommended. Live Support may be unavailable or by appointment confirmed by ticket only. Stay safe and enjoy your own break!
Office Closure: US holiday Thanksgiving Nov 28-29. Sales lightly staffed during entire week. Live Support may be unavailable.
During Holiday: Expect callbacks delayed to next business day. Web tickets recommended, as Live Support may be unavailable. Black Friday orders may be processed following Monday.
Office Closure: US holiday Memorial Day Monday, May 26.
During Holiday: Offices closed. Callbacks delayed to next business day. Web tickets recommended.
Office Delays: Hurricane Milton may cause temporary power, phone, and internet disruptions at our office this week.
During Hurricane: Expect callback and processing delays for orders or trial copies. Web tickets recommended. Activations may be delayed, but new installs on a fresh computer may choose Activate Later to continue for several days.
Drop us
a message
Find answers in our Learning Portal, message us using a web ticket for fastest response, or contact us by phone.
Message Sales, Subscriptions, or Activations
Monday-Friday 9:30 a.m. – 5 p.m. EST (excluding US holidays)
Sales, Subscriptions, or Activations
Monday-Friday 9:30 a.m. – 5 p.m. EST (excluding US holidays)
Live Technical Support
Monday-Friday 10:00 a.m. – 4:30 p.m. EST (excluding US holidays)
Update Credit Card or Contact Info
Mailing Address & Deliveries ONLY
Sales, Subscriptions, or Activations
- US / Canada: 1 800 745 6126
- Australia: (0) 2 9099 5706
- New Zealand: (04) 830 2466
- Other: +1 239 652 0871
For Sales, press 2
For Subscriptions, press 4
For Activations*, press 1
*Activate online by right-clicking your 3D icon and Run as administrator. Choose Activate and use your original purchase email. Password is case sensitive. For help, call number above with the exact message you get.
Live Technical Support (phone or remote session) for Subscribers
- Incident Use: +1 239 656 0930Â
- Australia†: (0) 2 9099 5706, option 3 or 6Â
- New Zealand†: (04) 830 2466, option 3 or 6Â
Mon-Fri 10:00 a.m.- 4:30 p.m. EST
(excluding US holidays)
Available to Subscribers
†AU or NZ callers please specify your city location and acceptable callback hours. If we are unavailable during your desired callback hours, we may email a response or arrange an appointment. Please, kindly speak slowly, since some of our staff are accent-challenged!
Mailing Address & Deliveries ONLY
3D Inspection Systems, Inc.
413 NE Van Loon Lane
Suite 126
Cape Coral, Florida 33909 USA
Please call for an appointment for in-person or virtual meetings.
Know our products
3D Inspection Software
Impress clients and generate referrals, while saving time collecting inspection findings. An efficient solution can produce professional inspection reports and give you back your free time! AND MONEY!
The other guys make you purchase the same program over and over, year after year.
Impress clients and generate referrals, while saving time collecting inspection findings. An efficient solution can produce professional inspection reports and give you back your free time! AND MONEY!
The other guys make you purchase the same program over and over, year after year.
Impress clients and generate referrals, while saving time collecting inspection findings. An efficient solution can produce professional inspection reports and give you back your free time! AND MONEY!
The other guys make you purchase the same program over and over, year after year.