• Need Videos and How-to? See the Learning Portal.  Website Search or site map may also help.
• Recent Windows update?  If so, you may need to reinstall the PDF driver or restart SQL Services.
• Have you restarted Windows? Often that simple step can cure a number of issues. 

NOTE: Our ticketing system replies to the email you enter, and you should quickly receive an acknowledgement email after submitting, with access links that allow more comments.  If you do not see it, please check Junk, Spam, or Promotion folders and whitelist our primary emails. Or resubmit if you may have mistyped your email. We recommend using an alternate mainstream and more reliable email if using optonline, windstream, att or sbcglobal, all known to arbitrary reject legitimate email delivery.  AOL and  Yahoo have been known to have similar issues, or intermittent problems- see this note.  Gmail tends to be reliable, but sometimes will filter a reply into Promotions.  So if you don't see a reply or expected item, please check there.

Describe below what you are trying to do, the STEPS used, and include a SCREEN SHOT of any error or message (Learn How), or attach other files to help us assist faster.  How to find the version of 3D or windows.  (For a trial copy, enter "Eval" for version number.) 

Check periodically....  this page will list special offers or third-party resources available to inspectors who are 3D Inspection System software users.

FREE- Add special purpose forms and others items from Bonus Downloads

 Inspector Special for 3D users: $10 coupon good toward purchase of either Home Systems Illustrated or Book of Phrases: Accessories
Use Coupon Code BOOK10 when placing your order.